Labor

Setting up your labor rules.

• Log in with username and password.
• Select Settings.
• Select Catalog.

• Select Configuration.

• Locate Labor Rates.

• Select Cost of Labor Rate or Gross Labor Profit Retention.

Note: Cost of Labor Rate is the average rate paid to technicians. 

Note: Gross Labor Profit Retention is a percentage of the labor retained by service. 

Tip: The best practice is to use the Cost of Labor Rate.

• Enter Amount.

Warning: The profit reporting will be inaccurate if empty.

• Enter Rate/Hr/(Internal) from the service to the sales department. 

Tip: We recommend discounting this rate, allowing the sales department to sell labor and profit from the installation

• Enter Rate/Hr/(External).

• Locate Price Display Settings.

Tip: The Best Practice is only to check the display installed price, encouraging labor sales.

Warning: If both boxes are unchecked, the accessories will show “Call for Price” to your customers. 

• Check the box Display Uninstalled Prices (as needed).

• Check the box Display Installed Prices (recommended).
• Locate Labor Time Adjustments.

Note: The exceptions to the rules are always the previous rules.

• • Enter the lowest amount of time for no labor in Same as Zero (hr).

Note: Most dealers set this to a tenth of an hour. Example: Floor mats

• • Set the Minimum Labor Time (hr).

Example: If it is half an hour, accessories less than it will adjust up.

• • Add a specific amount of time to all labor in Labor Time Addition (hr).
  • Add a percentage to increase your labor times in Labor Time Multiple.

Tip: Our most successful dealers use Labor Time Multiple if they are not selling accessories at the OE recommended time.

• •  Select the next tenth, quarter, or ½ hour in Labor Time Rounding dropdown. 

• Don’t forget to save your changes. 

Next, it's time to set up your Pricing rules.