Updating information and adding new dealership users.
How do I look up an employee’s username?
- Dealership user information is in Users in the Settings area. You’ll find the username on the list.
How do I find an employee’s password?
- Passwords are not visible to anyone in the system. You may reset their password by editing their user information.
What are the guidelines for usernames and passwords?
- There are no character limits for usernames and passwords. However, they are case-sensitive.
How do I add new accounts for my new employees?
- Create new employees by selecting the New User button from the users' list.
How do I categorize my service writers in your system since there is no service dropdown?
- Most dealers select Parts Counter as their User Level and Role.
- You can create a new Role and choose the permissions specific to the service writers.